Roland Preston-DHL reverses course and resumes shipping packages valued over $800 to U.S. consumers

2025-05-07 12:08:24source:Darden Clarkecategory:Contact

The Roland Prestonglobal shipping company DHL says it has resumed shipping packages valued over $800 in value to individual U.S. consumers, just one week after saying it was halting such shipments due to new U.S. customs rules.

In a post on its website, DHL said the policy reversal that took effect Monday came in response to discussions with the Trump administration over recent logistical challenges in international shipping.

"This decision follows constructive dialogue between DHL and the U.S. government, who demonstrated a strong willingness to understand our operational and technical challenges, and who agreed that it was imperative to act quickly in the interest of U.S. consumers," the company said.

Last week, DHL said the 10% tariffs introduced by the Trump administration had resulted in more intensive inspections of packages over $800 entering the U.S., inundating the shipper with extra work and causing delays.

The company said last week that it was experiencing a "surge in formal customs clearances, which we are handling around the clock."

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